Telecommunications is a sector of accelerating change. Blink and you miss the future becoming the present.

Voice over Internet Protocol (VoIP) is one of the most radical changes to telephone communications in the past 10 years. Post-Skype, post WiFi calling on an iPhone, employees and even entire companies are as likely to talk over the internet as they are over landlines.

ETS offers VoIP and hosted systems that can be the way forward into your company’s successful future.
We can provide your company a fully functional phone system in the cloud. Remote offices, employees on the road, and home workers can all tap into the same, high-functioning service, without your company making a large capital investment on a major phone system.

Functionality can include free calls between sites, extension dialling to reach a colleague on their mobile, an auto-attender, call waiting: the full experience of a large phone system. Even if you’re a small team you can easily appear bigger, should you want to, to potential customers.

As there is no BT exchange, if you move premises you can take your business numbers (and the marketing collateral they represent) with you.

If you rely on ISDN lines now, it is time to make the change to VoIP. BT will be closing ISDN down in 2025 and is already withdrawing focus in this area. Smart companies don’t get caught out, they anticipate future problems. And we can help you do that.

VoIP is also a fantastic option for contact centres and multi-offices. A fully hosted VoIP system can include all elements of a much more expensive set-up, including “wall boards”. You can also save line rental costs by running an entire call centre over VoIP. You can even lease handsets to further reduce costs.

The possibilities of VoIP are exciting. It’s a dynamic technology that can future-proof your business.