Hosted VoIP Solutions For Your Business
Is your current phone system holding your business back? Whether you’re upgrading an outdated system or moving to VoIP for the first time, ETS has the solution.
Our reliable, feature-rich VoIP systems are designed to keep your business connected, improve collaboration, and give your team the flexibility to work from anywhere.
From small businesses to multi-site organisations, we tailor every solution to your requirements, with a wide range of hardware and software to ensure the perfect fit.
Ready to transform the way your business communicates? Contact our team today for a free consultation and discover how a tailored VoIP solution can help your business work smarter.
Benefits Of Switching to VoIP
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Improved Reliability and Disaster Recovery
The system is hosted in the cloud, ensuring continuous operation even during physical disruptions like weather events, line deterioration, or outages. If your broadband connection goes offline, staff can still access the system via an alternate broadband connection or through the collaboration app on their mobile devices, using 4G/5G networks.
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Flexible Working is Easy and Convenient
Working from home has become the new norm. Therefore, having a phone system that allows your staff to work remotely is crucial for your business. The system can function effectively from anywhere in the world, provided there is an internet connection.
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Easy to scale as your business grows
Unlike traditional phone systems that restrict you to a fixed number of users or lines, hosted VoIP can scale with your growth. Whether you start with a small team and double your staff quickly, or need to downsize, the VoIP system will adapt to your needs, allowing you to easily adjust the number of users.
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Future-proof your business
You may or may not be aware of BT's plans to discontinue copper line services, with the revised deadline set for January 2027. Now is the ideal time to consider switching to a hosted VoIP system, which will help future-proof your business for many years to come.
Our Platform. Your Business. Better Connected
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Launched in August 2026, ETS Connect is our own hosted VoIP platform, developed in-house to provide businesses with a smarter, more flexible communication solution.
Designed around your business, ETS Connect offers a fully tailored service with extensive customisation options, ensuring the platform works exactly the way you need it to. Whether you’re a small business or a multi-site organisation, we can configure a solution that grows with you.
Built with security at its core, ETS Connect features end-to-end encryption to protect your communications, alongside advanced fraud prevention measures to help safeguard your business. The result is a reliable, secure, and future-ready VoIP platform you can depend on.
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The Connect App gives your team the flexibility to stay connected wherever they work. Whether you’re in the office, working remotely, or travelling between meetings, you can access your business phone system from a single, easy-to-use application.
With voice calls, video conferencing, instant messaging, presence status, and contact management all built in, the Connect App makes collaboration effortless. Simply connect a compatible headset for a comfortable hands-free calling experience, allowing you to multitask and stay productive throughout the day.
Compatible with Windows, macOS, iOS, and Android, the Connect App ensures your team can communicate securely and seamlessly across every device.
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Every business works differently, which is why ETS Connect gives you complete flexibility when it comes to hardware.
Take advantage of our Bring Your Own Device (BYOD) capability and use the equipment you already have, or choose from our extensive range of professionally supported IP phones and devices.
We supply trusted brands including Yealink and Snom, offering everything from entry-level desk phones to premium executive handsets and conference solutions. Whatever your business size or working style, we’ll help you select the right hardware to complement your communication system.
Whether you prefer to use your existing devices or invest in new hardware, ETS Connect gives you the flexibility to work your way.
VoIP Feature Focus
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Call Transfer & Conferencing
Easily transfer calls between staff or offices and set up conference calls effortlessly.
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Geographical Phone Number
Transfer existing numbers, or we can provide you with a new geographic number.
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Auto Attendant & Call Groups
Set up messages to direct callers to the correct department and assign users to call groups.
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Call Queues
During high call volumes, direct callers to a queue instead of voicemail.
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Voicemail To Email
Direct voicemail messages to an email address.
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Call Recording
Enable pausable call recording on your system, with recordings saved for as long as you require.
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Call Monitoring
Monitor live calls to ensure that your staff are delivering the best possible service to your customers.
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Statistics
Monitor both live and historical call statistics to ensure that staff are performing their tasks efficiency.
Get a phone number for your business
Starting from just £1.00 per month, you can secure a dedicated business phone number with ETS.
A business number helps create a more professional image, builds customer confidence, and can increase the likelihood of customers answering and returning your calls compared to a personal mobile number.
Getting started is quick and hassle-free, with a simple setup process that gets you connected in no time.
For even greater flexibility, add a VoIP extension and take your business number wherever you go. Make and receive calls from your mobile, laptop, or desktop, ensuring you never miss an important call, whether you’re in the office or on the move.
What our customers have to say
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Read Story
"Myself and my team have a great working relationship with Alison and her team, including Nick, Luke, Rhys & Nick. We get a great service and price point that covers all we need."
Neil - IT Manager Days Motor Group -
Read Story
"Their quality of service and attention to detail is excellent. I have no hesitation in recommending them to other businesses - and I regularly do!"
Peter - Senior Partner Peter Lynn & Partners -
Read Story
"They provide us with excellent service and value. We have made significant savings since changing from our existing mobile provider to ETS"
Emma - Head of Operations Belvoir Estate & Lettings Agents
